We provide technical advice and supervision through engineers and technical specialists with high-level of technical support to operators and specialists, analyzing the performance of DT-HILOAD® equipment. This supervision creates customer’s specialization with detail information increasing communication and customer satisfaction.
We also support our customers with the administration of guarantees, coordination of improvements products, marketing campaigns, education, trainings and maintenance, new and innovative job practices, procedures, as well as detailed monitoring of operation equipments.
Our TA has managed to certify coaches in the knowledge of the structure and operation of our equipment, in the assembly, operation and maintenance of the same with the support of DTSA. This allows us to deliver a good level of practical and professional knowledge to our clients in their workplace and in their own language.
Technical Support is essential for our organization, which allows us to deliver specialized knowledge of our products to our customers.